Our Virtual Stage is where you can view all of our digital content! See below for steps and best practices for streaming.
Note: We encourage you to log into Vineyard Theatre’s Virtual Stage prior to streaming to ensure you’re able to access the performance. If you have any issues please contact the box office at firstname.lastname@example.org or call 646-931-4711.
Step 1: Visit the link you received in your email or click here. On Demand ticket holders will be emailed within 1 hour of purchasing tickets. Live Watch Party ticket holders will be emailed 1 hour prior to your chosen event date and time. Check your spam folder for this email if you are not seeing it.
Step 2: Log in using the email and password you used to purchase your tickets. If you need to reset your password, do so here.
Step 3: Once you have logged in, you will be on the Virtual Stage homepage and see an On Demand John Cullum: An Accidental Star icon and a Live Watch Parties John Cullum: An Accidental Star icon. This will take you to the specific show page to stream.
Step 4: On that show page at the top left in pink you will see a “Watch Now” button. If you do not have tickets to that viewing option you will see a “Buy Now” button instead.
Tips: If you know you have tickets and you are still seeing a “Buy Now” button – log out and log back in. To log out, click the profile icon in the top right corner and click sign out.
Using your computer to stream?
Browser: We recommend Google Chrome as your web browser for optimal streaming. For the best viewing experience, maximize your video screen.
Sync your Sound: We suggest a download speed of at least 25 Mbp per second is recommended to receive Ultra HD (1080p or higher) and HDR content. Sometimes a low or spotty internet connection can cause synchronization problems during a livestream. If this happens, the best option is to refresh your browser. Additionally, if your sound level seems low, try using headphones.
Using a tablet or smartphone to stream?
Visit the link provided in your email via the browser on your device and follow above steps. For the best viewing experience, maximize your video screen and turn horizontal.
Using your TV to stream?
Visit the link via the browser on your TV device or you can also cast / mirror the video from your computer or mobile device to your TV, via Airplay, Wireless Display, etc.
Captions are available for this show, you will be able to turn them on/off by clicking on Settings on the video player.
If the WATCH NOW button doesn’t appear for you on the day of performance, log out, try deleting your cookies, refreshing your browser and logging in again. If the problem still persists, or if you are experiencing other technical difficulties and do not see any updates from Vineyard Theatre in the Live Chat, please email email@example.com.